Terms and Conditions of Use
Please review these terms and conditions thoroughly before accessing, utilizing, or obtaining any materials, information, products, or services. By accessing our website, extension, mobile or tablet application, or any other platform (collectively referred to as "Our Platform"), you acknowledge and agree to be bound by these terms and conditions ("Terms") and our Privacy Policy.
Should you not accept all of these Terms, you must refrain from using our platform. Throughout these terms, "we," "us," and "our" refer to VDraw, while "you" and "your" refer to you as the user of our platform.
1. Agreement
By accessing this Platform, you acknowledge and consent to be bound by these Platform Terms and Conditions of Use and accept responsibility for compliance with applicable local laws. If you disagree with any provisions herein, you are prohibited from accessing this platform. All materials contained within this Platform are protected under copyright and trademark legislation.
2. REFUND POLICY
As a Software-as-a-Service provider, all products and services offered by VDraw and its business units are intangible and irrevocable; therefore, we do not provide refunds once an order has been completed and delivered. We strongly encourage you to carefully review the terms and conditions prior to making any payment.
a. Acknowledgment of Refund Policy
We highly recommend familiarizing yourself with our product's functionality and features before placing an order to avoid refund-related circumstances.
By purchasing our products, you confirm that you have thoroughly read this policy and fully accept the terms and conditions contained herein.
If you disagree with or do not accept the terms and conditions in this policy, please contact us with your comments, suggestions, or corrections, which we would greatly appreciate.
For any inquiries or general questions, please allow us up to 48 hours to respond.
b. Limited Refund Eligibility
In exceptional circumstances, we WILL CONSIDER refund requests for the following reasons EXCLUSIVELY:
- Technical errors attributable to our system malfunction.
- Users may receive a complete refund within 24 HOURS of their initial payment.
c. Important Considerations:
- "Initial payment" refers specifically to the first payment made with an identified account and excludes renewals, plan upgrades, or subsequent purchases.
- Please provide comprehensive and substantiated justification for any refund request.
- We cannot guarantee refunds based on insufficient usage or dissatisfaction with the service.
d. Subscription Provisions
Your subscription commences immediately upon processing of your initial payment. Your subscription will automatically renew at the conclusion of each billing period without notification unless canceled. You authorize us to store your payment method(s) and automatically charge your payment method(s) each period until cancellation.
e. Cancellation Provisions
You may cancel your subscription at any time through Profile → My Plan → "cancel the subscription" or by contacting our online customer support prior to your renewal to avoid charges for the subsequent billing period. Your cancellation will become effective on the final day of the period for which you have paid. You may continue utilizing the subscription until your cancellation takes effect, and no refund will be issued.
3. License for Use
Permission is granted for temporary download of a single copy of materials on our Platform solely for personal, non-commercial transitory viewing. This constitutes a license grant, not a transfer of ownership, and under this license you are prohibited from:
- modifying or reproducing the materials;
- utilizing the materials for any commercial purpose or public display;
- attempting to decompile or reverse engineer any software contained on our Platform;
- removing any copyright or proprietary notations from the materials; or
- transferring the materials to another individual or duplicating the materials on any other server.
Violation of these restrictions may result in termination of this license. Upon termination, your viewing privileges will cease, and you must destroy any downloaded materials in your possession, whether in printed or electronic format.
4. Warranty Disclaimer
All materials on our Platform are provided on an "as is" basis. We make no warranties, whether express or implied, thereby negating all other warranties. Furthermore, we make no representations regarding the accuracy or reliability of the materials on our Platform or any content related to such materials or any sites linked to this Platform.
5. Liability Limitations
Neither we nor our suppliers shall be held liable for any damages arising from the use or inability to use the materials on our Platform, even if we or an authorized representative has been advised, verbally or in writing, of the possibility of such damage. As some jurisdictions do not permit limitations on implied warranties or liability for consequential damages, these limitations may not apply in your case.
6. Content Accuracy
The materials appearing on our Platform may contain technical, typographical, or photographic errors. We do not guarantee that any materials on this platform are accurate, complete, or current. We reserve the right to modify the content on our Platform at any time without notice. We assume no obligation to update the materials.
7. External Links
We have not reviewed all sites linked to our Platform and are not responsible for the content of any such linked site. The presence of any link does not imply endorsement by us. Use of any linked website is at the user's own discretion and risk.
8. Modification of Terms
We may revise these Terms of Use for our Platform at any time without prior notification. By using this Platform, you agree to be bound by the current version of these Terms and Conditions of Use.
9. Governing Jurisdiction
Any claims related to our Platform shall be governed by our applicable laws without regard to conflict of law provisions.